Technician will be working with another technician onsite to replace the digital menu board monitor.
The service call is scheduled for 1 hour minimum, but FE should be
prepared to provide testing support to the Customer, which may include testing
for end-to-end successful communications. To that end, the actual onsite time
may exceed 2.5 hours. Please plan accordingly.
Skills and Specialists
• Fully charged cell phone and charger
• Windows Laptop with Windows XP or Windows 7 and a serial port or USB to serial adapter Software Terminal software Hyperterm or Tera Term Test equipment: Cat5 cable tester Tone Generator and Tracer Tools:
• Basic hand tools, screws and screw driver Cordless Drill fully charged and charger/extra batteries and driver bits Adjustable pliers wire cutter
• RJ 11/RJ45 Crimp tool Permanent Marker Fish Tape or Cable pulling pole (gopher pole or similar device)
• Utility knife Needle nose/long nose pliers
• 6 foot Step Ladder Cables and Cabling Supplies: Cat 5 Ethernet Straight through Patch Cables RJ45 Plugs 200 FT Cat 5 Plenum Rated Cable 8 and 12 Plenum Rated spot ties/cable ties/tie wraps
.Qualifications (2 of the 3 required)
• Technical certifications, MCDST, MCITP,CCNA or A+ certifications
• 2 years support experience in a Windows XP/Windows 7 Network Environment
• IT related degree
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